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went back to firestone to complain service manger was there informed him what come about he reported he was again there when the dude was inspectioning my truck .

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He is representing your company, and doing an extremely very poor career at it. We've spent a handful of thousand pounds among 2 of our motor vehicles, up to now 12 months or so. We will not likely do anymore business with your organization because you hire and advocate impolite, obnoxious and unprofessional habits out of your staff.

My family and myself have bought At the very least six or more comprehensive fresh sets of tires from this Firestone. I was promised some thing (let alone all of the freebie fluid and motor vehicle Test, etcetera) and remaining with Absolutely nothing…

April 15, 2016 at 12:23 pm We bought new tires on January 23, 2016 at the Blue Springs Missouri location. The reason we chose to go along with Firestone is since we had been instructed there was a life time rotate and equilibrium on our tires. It's now April and our motor vehicle has began to shake(unsure why). I known as to check out about creating an appointment to provide the tires rotated and balanced to find out if that fastened The difficulty. I provided my husbands phone number that is what's our our account and they pulled up our information and told us we only ordered a essential tire set up and must pay out $55.96 moreover tax for just a rotate and balance. We used above $800 with Firestone(which brain was undoubtedly NOT the cheapest) due to wonderful warranties and this sort of.

April 20, 2018 at two:forty two pm Just experienced my tires replaced there previous week. When I picked my truck up there was tire lube all over the rims. Not an enormous deal. Right after washing my truck currently I recognized scratches all over the rim and a massive gouge in one of the rims. I called and spoke with Bill and he put me on maintain to obtain the keep manager.

Over the past a few weeks, Firestone has wasted many hours of my time and turned my aspiration car or truck that often started off on the first transform and purred deeply into what feels like an aged clunker that has a long term Verify motor light on blaring in my facial area.

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April 4, 2018 at 1:38 am Any updates? I have a problem of purchasing perform that did not get accomplished and also the operate that was carried out was completed improperly. I can't think all these complaints I am examining about. My starting point is to talk to company induce I've had plenty of of The shop speaking with me like I don’t Possess a clue simply because I'm a lady. Also receiving different conflicting responses from different supervisors. If this doesn't get settled by corporate I'll file a criticism Together with the BBB and speak to the legal professional her comment is here normal office. I have taken the time to snapshot all these grievances to publish them by using a WARNING signal about my Firestone knowledge on Offer-up every single Craigslist in every single town in addition to every social media Web content. If we don't pay back they can certainly location a lien on our cars but the place is our protection after we do fork out and learn a similar day the job was not accomplished and I actually have a receipt.

More than the next 2 a long time, on multiple visits into the Firestone Service Heart, I would convey to the Service Rep with regard to the vibration & shuddering even though driving. Their Resolution was to interchange numerous engine elements that they claimed was the reason for in the vibration into a tune of over $four,000 in excess of a two several years time period and by no means fixed the Preliminary problem Along with the vibration & shuddering which grew to become even worse.

I spoke with the employee that answered the phone with regards to letter acquired. She pulled up my info on their desktops to confirm if my tires were A part of this recall. She mentioned to me that they were tires that fell less than remember observe (the serial quantities/size and so on all matched recall discover) Which they'd be replaced cost-free to me.

I didn't generate my vehicle, staying scared of troubles, and warning they required to be adjusted right away to become Harmless over the street by retail store staff.

August seven, 2014 at 9:12 pm I have gained practically nothing but Terrible service from this organization. I had a wheel hub barring changed on my automobile in April, the portion was never ever installed properly. I took it to the Nissan dealership mainly because I had a number of lights appear on, they instructed me each right here of the lights needed to do Along with the exact Hub which was replaced by Firestone view publisher site considerably less then 4 months back. I had to pay the dealership $136 for the Diagnostic take a look at for them to tell me that Firestone has installed the Hub incorrectly and that I necessary a whole new 1.

I lately have made use of Firestone services for the Clemson Highway area in Columbia, SC. I paid out for four new tires, alignment, oil alter, plus a new battery for my 2013 Madza 3. I remaining there having to pay a bit in excess of $609. That’s lots of money to me as I am an individual Mother and Once i pay back it I count on the operate to be completed the right way and have anything Operating effectively on my car or truck Once i travel absent. That wasn’t the case for me. I drove absent Listening to what sounded to me like my front drivers side tire was unfastened or not each of the way on. Also my vehicle window was now not Functioning either. I rotated and went again to Firestone and instructed them of my problems. The supervisor is learn this here now impolite and is particularly telling me that he can’t do nearly anything for me. I advised him that my window was Doing work After i brought my vehicle in And that i expected it to operate when the do the job was accomplished. The manager was telling me best site that nothing they did would have brought on my window not to operate Which the situation was a foul sensor. He begins on the lookout up costs for sensors on the pc during which I informed him that i'm not paying for simply because which was Doing the job Once i introduced my car In this particular morning. Even now insisting that that is a lousy sensor challenge he try’s contacting the regional Madza dealership For added Perception. No person from Madza responses but I question he known as the right range.

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